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Reviews from Verified Windsor Residents

As part of Windsor's mission to provide communities where people truly feel cared for, we strive to provide our residents with the best possible living experience. Hear what our satisfied residents are saying about their Windsor experience!

Think our community is the right home for you? Contact us now or schedule your personalized tour here



Posted On: 05/15/2021

Customer Review

A very pleasant place to live. Management staff and front desk staff are courteous, patient, and helpful. The rural surr...

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By: Certified Resident

Source: Kingsley
Posted On: 05/13/2021

Customer Review

Our maintenance team is great as always. Theyre so helpful and generally quick.

By: Certified Resident

Source: Kingsley
Posted On: 04/28/2021

Customer Review

Allison is amazing! She was incredibly responsive and helpful from the first email I sent interested to a month into liv...

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By: Certified Resident

Source: Kingsley
Posted On: 04/22/2021

Customer Review

The maintenance staff is very highly regarded. They not only keep the property clean but their Work ethics are exceptio...

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By: Certified Resident

Source: Kingsley
Posted On: 04/19/2021

Customer Review

I sadly dont know the name of the nice man who has fulfilled all our work orders for us but he is AMAZING. He always say...

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By: Madeleine C.

Source: Kingsley
Posted On: 04/10/2021

Customer Review

Absolutely love the maintenance team! A+

By: Lori Z.

Source: Kingsley
Posted On: 04/07/2021

Customer Review

The location and amenities of this apartment are really top notch, we are super happy with this living situation!

By: Certified Resident

Source: Kingsley
Posted On: 04/02/2021

Customer Review

Maintenence staff is excellent and very helpful

By: Certified Resident

Source: Kingsley
Posted On: 03/22/2021

Customer Review

Excellent!

By: Certified Resident

Source: Kingsley
Posted On: 03/20/2021

Customer Review

Ive never felt more safer living here. I love the community so much.

By: Ana M.

Source: Kingsley
Posted On: 03/10/2021

Customer Review

Easy move in. Excellent service. We could not be any happier, we love it here!

By: Certified Resident

Source: Kingsley
Posted On: 03/10/2021

Customer Review

I moved in a couple weeks ago and so far it has been fantastic! The leasing process was so easy and Karimah and Allison ...

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By: Certified Resident

Source: Kingsley
Posted On: 03/10/2021

Customer Review

As a New Yorker, I have moved A LOT -- basically once every year or two years. I always feel rushed and even a bit negle...

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By: Certified Resident

Source: Kingsley
Posted On: 03/10/2021

Customer Review

The leasing team at Windsor at the Gramercy is nothing less then exceptional and the maintenance staff have been superb....

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By: Justice B.

Source: Kingsley
Posted On: 03/02/2021

Customer Review

All of the staff and community in general have been very helpful and friendly. They made settling into my new home comfy...

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By: Nicole G.

Source: Kingsley
Posted On: 02/13/2021

Customer Review

Maintenance (Jason) did an excellent job replacing the washer. He was in constant communication with me scheduling an ap...

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By: Certified Resident

Source: Kingsley
Posted On: 02/08/2021

Customer Review

We enjoyed this community. Concierge people always nice and polite, repairmen always efficient and reliable!

By: Xiaomeng L.

Source: Kingsley
Posted On: 01/26/2021

Customer Review

Great service by the maintenance team.

By: Certified Resident

Source: Kingsley
Posted On: 01/23/2021

Customer Review

Maintenance is absolutely amazing and always gives back, always has smiles and helps.

By: Certified Resident

Source: Kingsley
Posted On: 01/21/2021

Customer Review

Cliff was great. Professional, informative and very helpful like the rest of the staff at the Windsor Grammercy.

By: James P.

Source: Kingsley
Posted On: 01/19/2021

Customer Review

the service was great

By: Certified Resident

Source: Kingsley
Posted On: 01/14/2021

Customer Review

Ive only been here for a few weeks, but I love it! The building is great, the location is perfect, and everyone is frien...

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By: Certified Resident

Source: Kingsley
Posted On: 12/01/2020

Customer Review

We moved here from California and had a big home. Moving to a 2 bedroom Apt I thought would be very challenging, however...

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By: Elizabeth G.

Source: Kingsley
Posted On: 11/29/2020

Customer Review

Building is excellent. well run. nice place to live.

By: Certified Resident

Source: Kingsley
Posted On: 10/04/2020

Customer Review

Very clean, open, safe, welcoming and Ive been here a year now.

By: Certified Resident

Source: Kingsley
Posted On: 09/16/2020

Customer Review

The maintenance staff is the most professional and knowledgeable. They are prompt and give outstanding service

By: Fran K.

Source: Kingsley
Posted On: 09/16/2020

Customer Review

I have always been satisfied, in fact delighted with the response to any request. It is prompt, courteous and friendly. ...

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By: Judy W.

Source: Kingsley
Posted On: 06/26/2020

Customer Review

Specifically to the response to this maintenance request, I couldn't be happier! The work was done well and the responsi...

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By: Certified Resident

Source: Kingsley
Posted On: 06/19/2020

Customer Review

Im very happy living here. Clean and friendly. Close to downtown without being in it. Easy yo highways.

By: Certified Resident

Source: Kingsley
Posted On: 06/13/2020

Customer Review

I think that everyone is wonderful here at the gramercy and is very helpful

By: Sarah C.

Source: Kingsley
Posted On: 06/13/2020

Customer Review

My husband and I were so grateful to Management for a Whats App Video tour of the Drake and Doechester Style Apartments....

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By: Alison M.

Source: Kingsley
Posted On: 05/30/2020

Customer Review

The Maintenance staff and Conceirge are excellent. They are always concerned about the health and safety of the tenants....

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By: Fran K.

Source: Kingsley
Posted On: 05/24/2020

Customer Review

Very fast response. Our fridge light was defective and the maintenance staff delivered the new light bulb rapidly at our...

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By: Klaus H.

Source: Kingsley
Posted On: 03/28/2020

Customer Review

The Windsor at the to Gramercy is a fabulous place to live.The concierge is professional maintenance is always there whe...

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By: Certified Resident

Source: Kingsley
Posted On: 03/08/2020

Customer Review

It is great to have long term employees who know the residents and the building. Special praise to Willie in maintenance...

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By: Lisa L.

Source: Kingsley
Posted On: 02/27/2020

Customer Review

great building, they take very good care of the facility & are very responsive to any needs. Farrah, Willy & Danny are t...

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By: Certified Resident

Source: Kingsley
Posted On: 02/20/2020

Customer Review

Very pleasant experience with the office staff, namely Farrah and Angela, likewise with the reception staff. They were a...

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By: Klaus H.

Source: Kingsley

Overall Rating

5/5 5 out of 5 stars